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Discussion topic: Broardband shield

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Danielle77
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This message was authored by Danielle77 This message was authored by: Danielle77

Broardband shield

‎05 Apr 2024 03:24 PM

I am trying to access the broadband shield and it says come back once your broadband has been activated.  I have accessed it before so not sure why I can't now.

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Highlinder
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Superuser
This message was authored by Highlinder This message was authored by: Highlinder

Re: Broardband shield

‎05 Apr 2024 03:30 PM

Posted by a Superuser, not a Sky employee. Find out more

@Danielle77  Quick way to sort this out is to call Sky by dialing on 150 on your landline. Listen through the voice prompts and ignore when you are sent the text to stay on the line to speak to an advisor.

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If you have found this solution helpful please tick this as the answer.
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