Discussion topic: Broadband with no internet
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Message posted on 08 Apr 2025 07:54 AM
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Broadband with no internet
Hi, I received my boardband box last Wednesday and the date for activation was yesterday but there is still not internet. I've tried calling and they said that they were waiting on openreach to activate it and give it until midnight, there was still no internet this morning. I'm supposed to be working from home and I'm unable to and no one is answering my calls.
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Message posted on 08 Apr 2025 08:06 AM
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Re: Broadband with no internet
You'll need to persevere on the phone and see if Openreach have updated Sky overnight as to why there's a delay. Remember Sky Broadband is a domestic service so working from home does not bring a faster or better response.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 08 Apr 2025 09:13 AM
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Re: Broadband with no internet
I've continued to call but each time it says it doesn't recognise my number and when I add a different number is says call failed. I'm not sure what else to do
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