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Discussion topic: Broadband suddenly stopped working
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This message was authored by: James409
Message posted on 29 Apr 2025 03:56 PM
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Broadband suddenly stopped working
Service in my area is ok, but my broadband has suddenly stopped. Does this have anything to do with me cancelling sky TV?
I did not cancel broadband so don't understand why its stopped working.
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This message was authored by: jamesn123
Posted by a Superuser, not a Sky employee.
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Message posted on 29 Apr 2025 04:02 PM
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Re: Broadband suddenly stopped working
It shouldnt have affected it.
When was your TV due to cease?
Have you tried running the line test in the My Sky app?
I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Myself & Others offer our time to help others, please be respectful.
This message was authored by: James409
Message posted on 29 Apr 2025 04:05 PM
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Re: Broadband suddenly stopped working
Its back now!
TV was due to cease on the 26th. I didn't check if it had or not.
Not sure what happened but all sorted for the time being.
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