Discussion topic: Broadband speeds
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Message posted on 11 Jul 2025 06:06 AM
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							Broadband speeds
						
					
					
				
			
		
	
			
	
	
	
	
	
Hi,
I have broad band with you however I have not been getting the speeds that you have guarruntied for months probabaly for a year.
I have tried contacting you through the app several times to no avail.
I will not be paying for inadequate service.
Your speed checker says its fine I think its meant too however I have used 5 third party devices to test and they all say im not receiving the speeds I should be. I dont get good signal upstairs or in the kitchen. Also speeds on my sons xbox you can tell its not getting the download speeds so slow downloading a package when it shouldnt be.
could you please shed some light on this or I will be going elsewhere to get the speeds I require.
Regards
Mr Huseyin Mehmet
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Message posted on 11 Jul 2025 06:31 AM
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							Re: Broadband speeds
						
					
					
				
			
		
	
			
	
	
	
	
	
You will need to call sky about this, you are not talking to sky on here we are all fellow customers on here like yourself
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