Posted by a Superuser, not a Sky employee. Find out more
If you have sky gigafast broadband it's 900mps to the hub, but you are meant to have 600mps minimum as i have that it's is full fibre broadband to the property, as you are only getting 300mps i would ring sky and get them to do checks on your broadband
@peterlinley If that is what you are seeing on your account, then run the diagnostic to see what it reports. Have you just joined sky, or upgraded from fttc to fttp?
Posted by a Superuser, not a Sky employee. Find out more
Do you have any boosters for the wifi, i would definitely give sky a ring about that, i can only tell you from my personal point as a fellow customer on here, i have the wifi max hub and a booster pod and have no problems with my wifi
Posted by a Superuser, not a Sky employee. Find out more
@peterlinley what package are you on ? What's your guaranteed minimum speed that sky will have provided when you joined ? Finally how are you connecting wired or wireless ?
----------------------------------------------------------------------------------------------------------- Like you I am a fellow customer trying to help so please provide as much info as possible Sky Q : Sky Gigafast : Sky Talk Anytime : Panasonic JZ2000 OLED
