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Discussion topic: Broadband speed

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This message was authored by: KWilson2604

Message posted on ‎14 Sep 2024 05:33 PM

Broadband speed

Our daughter's broadband speed is very slow. Can you check this as we were guaranteed super speed and was one of the main reasons why we switched from Virgin.

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎14 Sep 2024 05:38 PM - last edited: ‎14 Sep 2024 05:40 PM

Re: Broadband speed

Posted by a Superuser, not a Sky employee. Find out more

@KWilson2604 

 

The 'guarantee' is described here:

 

https://www.sky.com/help/articles/sky-broadband-speed-guarantee 

 

No action will be taken by Sky as the result of a forum post.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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