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Discussion topic: Broadband speed

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Toco
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This message was authored by Toco This message was authored by: Toco

Broadband speed

‎29 May 2024 03:28 PM

Hi, i checked the speed on sky app and its says 10.58 for download and 11.64 for upload, when I called they said its over the guaranteed speed which is not true because I have screen shot and I can proof that. Can u do something to solve this issue? Please and thank you. 

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jamesn123
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Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Broadband speed

‎03 Jun 2024 02:37 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Toco Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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