0

Discussion topic: Broadband slowed since August 3rd?

Reply
Avatar for OMJ56
Level 0 icon
What's this?
This message was authored by: OMJ56

Message posted on ‎19 Aug 2024 11:49 AM

Broadband slowed since August 3rd?

My broadband has dropped from 46mb/s to 30.9 with no changes?

 

I've Tried resetting the router but nothing has improved.

 

My Router Stats are below:IMG_3974.jpeg

Report post
Post 1 of 5
564 Views
0 Likes
Reply
Reply

All Replies

Avatar for TimmyBGood
Level 16 icon
What's this?
Superuser
This message was authored by: TimmyBGood

Message posted on ‎19 Aug 2024 11:50 AM - last edited: ‎19 Aug 2024 11:51 AM

Re: Broadband slowed since August 3rd?

Posted by a Superuser, not a Sky employee. Find out more

@OMJ56 

 

34999 inbound and that raised noise margin tends to indicate Openreach DLM is capping speed to enhance stability due to adverse line conditions.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 2 of 5
561 Views
0 Likes
Reply
Avatar for cookiemonsteruk
Level 16 icon
What's this?
Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎19 Aug 2024 11:51 AM

Re: Broadband slowed since August 3rd?

Posted by a Superuser, not a Sky employee. Find out more

@OMJ56 

 

Definately a fault somewhere.  How many times a day does the connection drop?

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Report post
Post 3 of 5
559 Views
0 Likes
Reply
Avatar for OMJ56
Level 0 icon
What's this?
Topic Author
This message was authored by: OMJ56

Message posted on ‎19 Aug 2024 11:59 AM

Re: Broadband slowed since August 3rd?

Is there something I can do to improve this? 

Report post
Post 4 of 5
548 Views
0 Likes
Reply
Avatar for cookiemonsteruk
Level 16 icon
What's this?
Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎19 Aug 2024 12:04 PM

Re: Broadband slowed since August 3rd?

Posted by a Superuser, not a Sky employee. Find out more

@OMJ56 

 

You would need to call sky to report a line fault

 

Contact sky on 150 from your sky landline or

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Report post
Post 5 of 5
533 Views
0 Likes
Reply
Reply