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Discussion topic: Broadband slow

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This message was authored by: RmcLaughlin

Broadband slow

Hi I have recently joined sky and I have found that there seems to be a delay usin my wifi when opening any apps comments on social media etc. This delay didnt happen beofre with my other provider on a much slower speed that what Im paying for with sky I would approeciate some help on this. 

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This message was authored by: caesarome

Re: Broadband slow

Posted by a Superuser, not a Sky employee. Find out more

@RmcLaughlin 

Try lowering your broadband shield settings. You can do this via the MySky app or online here:

 

https://www.sky.com/myaccount/bb-and-talk/broadband-shield

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This message was authored by: RmcLaughlin

Re: Broadband slow

I tried this but made no difference unfortunately. Was on with sky broadband support had me reset the router sorted it for a short time but then the issue returned a short time later.

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