Discussion topic: Broadband slow
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Message posted on 21 Jul 2026 10:04 AM
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Broadband slow
Hi I have recently joined sky and I have found that there seems to be a delay usin my wifi when opening any apps comments on social media etc. This delay didnt happen beofre with my other provider on a much slower speed that what Im paying for with sky I would approeciate some help on this.
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Message posted on 21 Jul 2026 10:15 AM
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Re: Broadband slow
Try lowering your broadband shield settings. You can do this via the MySky app or online here:
https://www.sky.com/myaccount/bb-and-talk/broadband-shield
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Message posted on 25 Jul 2026 09:29 AM
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Re: Broadband slow
I tried this but made no difference unfortunately. Was on with sky broadband support had me reset the router sorted it for a short time but then the issue returned a short time later.
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