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Discussion topic: Broadband runs so slow

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This message was authored by Maree This message was authored by: Maree

Broadband runs so slow

Hello,

 

we recently upgraded our broadband however it is now running slower than ever!!! 

 

what can we do to check this we have done all the usual checks. Resetting, moving the hub we also have two extenders in our house but it is terrible!! Always cuts out. 

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Broadband runs so slow

Posted by a Sky employee

Hi @Maree 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Broadband runs so slow

Posted by a Sky employee

Hi there

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
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