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Discussion topic: Broadband router change

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hunterly
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This message was authored by hunterly This message was authored by: hunterly

Broadband router change

‎10 Jun 2022 10:17 AM

I have changed broadband provider and have a new router. However I am unable to change router in settings, it just keeps searching for original provider. Any help would be appreciated.. 

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MightyQuinn
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Superuser
This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Broadband router change

‎10 Jun 2022 10:21 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @hunterly   You cannot use WPS with a third party router. Here are the help pages.

https://www.sky.com/help/articles/setting-up-sky-q-connect-to-third-party-router

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Highlinder
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Re: Broadband router change

‎10 Jun 2022 10:21 AM

Posted by a Superuser, not a Sky employee. Find out more

@hunterly  Does this happen when you type in 192.168.0.1?



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