I am not happy with my broadband. It disconnects at least once a day. My son's phone can't even download videos. I regularly lose the connection on my phone. I thought that my upgrade would solve any issues but if anything it's worse. The tests always show my broadband and WiFi connection are good, but that is not the case.
Hi there, @EmilyLangione. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
