Broadband poor

[Johnmackay99]

I've just had an open-reach engineer out today regarding my broadband speeds. It's really low about average 25-40MBPS this has been like this for the past month and sky said they're isn't a fault. They're must be if this doesn't get fixed soon I will change providers 

[Laing1]

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@Johnmackay99 wrote:

I've just had an open-reach engineer out today regarding my broadband speeds. It's really low about average 25-40MBPS this has been like this for the past month and sky said they're isn't a fault. They're must be if this doesn't get fixed soon I will change providers 

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@Johnmackay99 what did the openreach engineer say/do

also can you post your router stats as per the link below and confirm which broadband product you have 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M3125...

[Johnmackay99]

Hi unfortunately it won't me log in to get the information. I put admin on the username and my Wi-Fi password as a password and nothing just takes me back to the log in page for the statics