Broadband order - no active line

[Beth981]

I placed a broadband order last week and I'm due to be activated on 6th December, but I've just discovered I don't seem to have an active line (or it has been disconnected). I believed there was an active line based on what the previous owners of the flat said, so I was due to be activated remotely. Is this going to be an issue for my activation? I don't know whether to leave it and see what happens on 6th, or try to contact Sky to let them know?

[TimmyBGood]

@Beth981 

Putting the address into the BT Wholesale Availability Checker should indicate which provisioning type is applicable.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.

[Beth981]

@TimmyBGood  Thanks for your reply. This is the result of the broadband checker. It's a bit too technical for me to understand!

[TimmyBGood]

@Beth981 

OK, that shows you can't get FTTP, so a copper cable and master phone socket will be required to deliver FTTC.

There doesn't need to be an 'active line' because that's what's activated remotely, but the physical infrastructure does need to be in place.

[Beth981]

@TimmyBGood Thank you for your help! It's not a FTTP order and there is a master socket so I'm hoping it will be fine. I was under the impression the line had to already be active for some reason!