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Discussion topic: Broadband off again

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This message was authored by Lrmason2102 This message was authored by: Lrmason2102

Broadband off again

Broadband is off again same thing all the time this is getting beyond a joke but happy to put the money up every month for a service thats clearly not fit for purpose 

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Lrmason2102
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This message was authored by Lrmason2102 This message was authored by: Lrmason2102

Re: Broadband off again

Now the whole sky tv has gone what about ppl that work nights and come home to watch things everything has gone not tv no broadband and i can guarantee when i complain about it you will say all was up and running when its not 

This message was authored by Chrisee This message was authored by: Chrisee

Re: Broadband off again

Posted by a Superuser, not a Sky employee. Find out more

@Lrmason2102 Just like major roads get worked on at night so do the networks your broadband connection uses. The system needs to be msintained and upgraded particularly now with the roll out of fibre nationally and the requirement to remove Huawei kit from ISPs set ups..

 

This work is done in the early hours to inconveniencecthe fewest people unfortunately you are one of those afected . If the service comes back up by morning then that is by far the most likely explanation.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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