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Discussion topic: Broadband not working

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This message was authored by: Zed26

Broadband not working

My whatsapp messages are not going through and nobody can call me on whatsapp
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This message was authored by: caesarome

Re: Broadband not working

Posted by a Superuser, not a Sky employee. Find out more

@Zed26 

If your broadband is working but Whatsapp isn't then you need to lower your broadband shield settings, you can do this via the MySky app or online here:

 

https://www.sky.com/myaccount/bb-and-talk/broadband-shield

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