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Discussion topic: Broadband not working

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This message was authored by: Beth8153

Broadband not working

I am streaming Spotify through my tv and it is buffering longer than it is playing. I have tested the broadband and WiFi it says it's fine. It costs far too much money to not work

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This message was authored by: JimM1

Re: Broadband not working

@Beth8153 Have you tried streaming it through another device to see if it is the same or better, is the TV connected via a wired Ethernet or a wireless wifi connection to the hub? Wired may be just a better option, streaming can be also at the other server end not giving you what is needed!

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This message was authored by: Beth8153

Re: Broadband not working

Hi 

 

the tv is connected to the WiFi but as the only device on the house using the WiFi it shouldn't be experiencing buffering issues. It's not connected by a cable and I was assured when I paid for the WiFi that it could handle a house of up to 4 adults working g from home yet I can't even stream Spotify 

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