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Discussion topic: Broadband not working

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Avatar for Charlotte1203.
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This message was authored by: Charlotte1203.

Message posted on ‎01 Jan 2025 04:21 PM

Broadband not working

On sky router power and wifi are lit up but not internet and wifi is not working. 
when I login to my sky account it says that we don't have broadband when we do

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎01 Jan 2025 04:43 PM

Re: Broadband not working

Posted by a Superuser, not a Sky employee. Find out more

@Charlotte1203. 

How long have you been with Sky for your broadband and have you left and then returned in the past ?

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