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Discussion topic: Broadband not working

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Meakin48w8
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This message was authored by Meakin48w8 This message was authored by: Meakin48w8

Broadband not working

‎30 Mar 2024 04:40 PM

I turned my broadband box off for 5mins everything is lit up and that but no internet is connecting at all 

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jamesn123
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Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Broadband not working

‎02 Apr 2024 10:48 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Meakin48w8 

If you still have issues try factory resetting the hub by holding the reset button the rear for 30 seconds

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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