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Discussion topic: Broadband not working properly
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This message was authored by: Woobearwoo
Message posted on 06 Aug 2026 12:34 PM
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Broadband not working properly
We had fibre broadband fitted on Monday and it's worse than our old broafband
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This message was authored by: GD1
Posted by a Superuser, not a Sky employee.
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Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 06 Aug 2026 12:36 PM
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Re: Broadband not working properly
@Woobearwoo In what way is it worse? More details are needed if you're asking for help.
It should be noted Sky only quote the speed to your hub, not beyond it.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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