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Discussion topic: Broadband not working again

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This message was authored by: DA15p

Broadband not working again

Is anyone experiencing problems with their interner? It is down in Cambridge...again

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This message was authored by: JJStyl3z

Re: Broadband not working again

Same issue here in Cambridge Centre

This message was authored by: wheelygay

Re: Broadband not working again

Also in Cambridge, mine is down 

This message was authored by: JJStyl3z

Re: Broadband not working again

I keep checking the wifi on the system checker but apparently to the checker I'm still connected and there are no issues

Seems like there are internet/wifi issues to me 🤷🏻‍♂️

This message was authored by: Ryan150187

Re: Broadband not working again

There is me like an idiot sitting there fiddling with the wires. Ours is down also and we're in Cambridge 

This message was authored by: Songs55

Re: Broadband not working again

Mine is down as well, in Arbury, Cambridge. Happening too often!!!
This message was authored by: JJStyl3z

Re: Broadband not working again

Bit ridiculous when they are charging me around 90 to 100 pounds a month for just the basic package (lowest tv package, Internet and landline) and half the time the wifi is absolute rubbish

This message was authored by: Daniel0210

Re: Broadband not working again

Posted by a Superuser, not a Sky employee. Find out more

Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

Hopefully it’s back up and running before 7am. If it’s not, post back in this thread and we can try to offer additional advice.


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NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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