Discussion topic: Broadband not working again
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Message posted on 05 Dec 2025 01:01 AM
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Broadband not working again
Is anyone experiencing problems with their interner? It is down in Cambridge...again
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Message posted on 05 Dec 2025 01:10 AM
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Re: Broadband not working again
Same issue here in Cambridge Centre
Message posted on 05 Dec 2025 01:13 AM
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Re: Broadband not working again
Also in Cambridge, mine is down
Message posted on 05 Dec 2025 01:16 AM
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Re: Broadband not working again
I keep checking the wifi on the system checker but apparently to the checker I'm still connected and there are no issues
Seems like there are internet/wifi issues to me 🤷🏻♂️
Message posted on 05 Dec 2025 01:21 AM
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Re: Broadband not working again
There is me like an idiot sitting there fiddling with the wires. Ours is down also and we're in Cambridge
Message posted on 05 Dec 2025 01:24 AM
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Re: Broadband not working again
Message posted on 05 Dec 2025 01:26 AM
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Re: Broadband not working again
Bit ridiculous when they are charging me around 90 to 100 pounds a month for just the basic package (lowest tv package, Internet and landline) and half the time the wifi is absolute rubbish
Message posted on 05 Dec 2025 04:32 AM
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Re: Broadband not working again
Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...
If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...
Hopefully it’s back up and running before 7am. If it’s not, post back in this thread and we can try to offer additional advice.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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MERRY CHRISTMAS and a HAPPY NEW YEAR
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