Broadband not running properly

[Declan3308]

My services checker is saying that my broadband connection is fine and no issues but for the last 2 hours I have been unable to get any broadband WiFi

[JimM1]

@Declan3308 What do you see from the help that is linked below to start with! Your light will bring up other test's to check!

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start

[Alic10]

This is happening to me too did you get any resolution ?