Broadband no Internet

[S66]

The LOS light is red

[Drea]

Ours has been on and off for 3 days now sky can't seem to make up there mind if there's a problem in the area or not sure looks to me like an outage internet off all day yesterday from 9-11.30pm then back on till 8 then off again think a switch to virgin is in need

[caesarome]

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@S66 wrote:
The LOS light is red

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@S66 

You will need to report this to Sky.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.