Broadband keeps going off

[Kay64]

Hello we have had our broadcast for a week last Friday, the engineer did explain it may go off a few times and drop connection which it did, but over the weekend and now this evening it keeps going loosing internet sometimes only for a few minutes and sometimes for an hour

[Tom-W19]

Hi @Kay64 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147