Discussion topic: Broadband keeps going down

This message was authored by Jordy34 This message was authored by: Jordy34

Broadband keeps going down

My internet keeps going off. The power light and WiFi light are both green but voice and internet keep flashing orange for a few minutes then they turn green and then few minutes later there flashing orange again. The internet works for a few minutes while they all green but once they start flashing orange I loose connection.

could someone help? 


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This message was authored by Highlinder This message was authored by: Highlinder

Re: Broadband keeps going down

Posted by a Superuser, not a Sky employee. Find out more

@Jordy34 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

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