16 Mar 2024 05:24 PM
My internet keeps going off. The power light and WiFi light are both green but voice and internet keep flashing orange for a few minutes then they turn green and then few minutes later there flashing orange again. The internet works for a few minutes while they all green but once they start flashing orange I loose connection.
could someone help?
16 Mar 2024 06:51 PM
Posted by a Superuser, not a Sky employee. Find out more@Jordy34 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion