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Discussion topic: Broadband keeps dropping out

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This message was authored by: MikeEwins

Broadband keeps dropping out

We have the broadband running really slow over the last 4 days. A BT engineer came out this morning and carried out a repair. This evening the wifi is dropping every few minutes.nit is effecting the wifi and sky television.
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This message was authored by: Coley-W95

Re: Broadband keeps dropping out

Posted by a Sky employee

Hi @MikeEwins Welcome to the Community forum. Sorry to see that your broadband has been dropping out since an engineer came out to complete a repair. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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