Broadband keeps dropping out

[Baztastic]

When gaming on Xbox which wired in the internet kicks dropping out for short periods of time. Have unplugged the router and left for a few minutes but still keeps doing it 

[Chrisee]

@Baztastic if the xbox is connected via a direct Ethernet cable check the lights on the hub when you lose connection to see if they change see https://www.sky.com/help/articles/hub-lights-explained-start for what to do.

Assuming the hub is not dropping its connection and you can rule out other people in your home using all the bandwidth report the issue to Sky.