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Discussion topic: Broadband keep dropping out

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This message was authored by: Zakiyah99

Message posted on ‎27 Mar 2025 10:01 AM

Broadband keep dropping out

My internet connection keeps dropping out. The speed of my sky connection is poor too
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Avatar for jamesn123
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This message was authored by: jamesn123

Message posted on ‎27 Mar 2025 10:11 AM

Re: Broadband keep dropping out

Posted by a Superuser, not a Sky employee. Find out more

Hi @Zakiyah99 

Have you tried running the line test in the My Sky app?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: Zeus3

Message posted on ‎27 Mar 2025 10:47 AM

Re: Broadband keep dropping out

New router same problem happening

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This message was authored by: Zakiyah99

Message posted on ‎27 Mar 2025 04:33 PM

Re: Broadband keep dropping out

Yes tried that a few times since receiving a new router 

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