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Discussion topic: Broadband issues

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This message was authored by: Eugene_

Broadband issues

Our broadband is not working correctly it cuts off our house cameras aswell as stops streaming TV shows on apps atleast once a month it seems that when there are more people in the area on it it is affected more it shuts down in the middle of the night. We have paid extra for fibre optic but we are getting a very slow sluggish service
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This message was authored by: Allan95

Re: Broadband issues

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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