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Discussion topic: Broadband issues when connecting

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This message was authored by: Ljohn

Message posted on ‎15 May 2025 09:22 AM

Broadband issues when connecting

Hi I switched to sky yesterday. It was all fine yesterday on our phones. Today for some reason i had to sign in to the wifi again on the phone. When i connect on the phone it states connected without Internet but the Internet is working on the phone. I reset the router but still the same issue. I also restarted my phone and still states connected without Internet. Any ideas? Thanks
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎15 May 2025 10:26 AM

Re: Broadband issues when connecting

Posted by a Superuser, not a Sky employee. Find out more

@Ljohn 

Do you have other devices apart from a phone that connect to your Wi-Fi connection and if you do are they working ?

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