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Discussion topic: Broadband issue

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Avatar for Diane017
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This message was authored by: Diane017

Message posted on ‎08 Apr 2025 09:06 PM

Broadband issue

Sky checker says fine, can watch streaming apps and recorded programmes but cannot get any TV channels and not recording

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎08 Apr 2025 09:15 PM

Re: Broadband issue

Posted by a Superuser, not a Sky employee. Find out more

@Diane017  Which TV Box do you have?   Sky Q or Sky Stream?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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