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Discussion topic: Broadband issue, stops while watching

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This message was authored by: Deirdre14

Message posted on ‎19 Apr 2026 03:35 PM

Broadband issue, stops while watching

While watching sky sports Internet has stopped 4 times with notification that Internet  is off and I am not offline. Very frustrating, I am right beside the broadband router

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎19 Apr 2026 03:40 PM

Re: Broadband issue, stops while watching

Posted by a Superuser, not a Sky employee. Find out more

@Deirdre14  What device are you watching Sky Sports on?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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