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Discussion topic: Broadband issue all day

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Message posted on ‎05 Jul 2024 03:52 PM

Broadband issue all day

Hi , I had broadband issue all day no connection whatsoever it's very annoying it's happened before but not that bad . Please can someone help
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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎05 Jul 2024 03:54 PM

Re: Broadband issue all day

Posted by a Superuser, not a Sky employee. Find out more

@Bea341 

 

What colour are the lights on your sky hub

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: Bea341

Message posted on ‎05 Jul 2024 03:58 PM

Re: Broadband issue all day

So all light green and I don't have a Xbox and 43in tv
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This message was authored by: cookiemonsteruk

Message posted on ‎05 Jul 2024 04:02 PM

Re: Broadband issue all day

Posted by a Superuser, not a Sky employee. Find out more

@Bea341 

 

Could you post your router stats as shown below

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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This message was authored by: Bea341

Message posted on ‎05 Jul 2024 04:29 PM

Re: Broadband issue all day

Sorry I don't know how to do it 

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Message posted on ‎05 Jul 2024 06:47 PM

Re: Broadband issue all day

Posted by a Superuser, not a Sky employee. Find out more

@Bea341 the link in @Bea341 tells you how.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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