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Discussion topic: Broadband is still dropping out

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This message was authored by: AnneHartland

Broadband is still dropping out

Hi, I've been reporting my broadband connection as dropping out or failing completely over the last couple of weeks. Apparently an engineer came at some point and you told me it was fixed, and it was for a few days. Unfortunately it's still dropping regularly. The centre light on the modem goes on and off so I don't know what is happening with it but it's still not great. 

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This message was authored by: Chrisee

Re: Broadband is still dropping out

Posted by a Superuser, not a Sky employee. Find out more

@AnneHartland you are not communicating with Sky by posting in the forum. If the fault has not been fixed call them so they can get an engineer out again.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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