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Discussion topic: Broadband is not constant

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This message was authored by: Anto8

Message posted on ‎24 Sep 2026 05:36 PM

Broadband is not constant

The broadband connection is not stable, it is disconnecting in between and reconnecting. Could you please check this issues, it is not stable 

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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎24 Sep 2026 06:55 PM

Re: Broadband is not constant

Posted by a Superuser, not a Sky employee. Find out more

@Anto8 you are not talking to Skky by posting in the forum however I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Danz994

Message posted on ‎24 Sep 2026 06:58 PM

Re: Broadband is not constant

Posted by a Sky employee

Good afternoon @Chrisee Thanks for making us aware of this. I'll send @Anto8 an invite now and we can take a closer look into this. Thanks, Danielle 

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