Discussion topic: Broadband installation delays
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Message posted on 06 Aug 2025 12:24 PM
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Broadband installation delays
I opted for Sky broadband installation on June
Openreach has rescheduled installation 7 times
now rescheduled for end of August!!
what sort of service is that!!
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Message posted on 06 Aug 2025 12:31 PM
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Re: Broadband installation delays
@FrancoCap given Openreach install over 10k fibre lines eaxh day of which a small % hut snags if which your's sounds to be one it isnt bad service but simply bad luck. Delays can have many causes but blocked ducts and trees blocking overhead runs are quite common.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 06 Aug 2025 12:40 PM - last edited: 06 Aug 2025 12:51 PM
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Re: Broadband installation delays
As @Chrisee indicates, while any individual installation is 100% important to the household involved, it's 0.0015% of the Openreach FTTP target for that week.
Putting the address into the BT Wholesale Availability Checker should indicate which broadband provisioning type is applicable.
https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome
It's the table and the two text lines below it which are most useful.
Remove any personal information (such as the address itself) if you post an image.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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