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Discussion topic: Broadband hub

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Avatar for Karenc316
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This message was authored by: Karenc316

Message posted on ‎09 Jun 2026 10:43 AM

Broadband hub

Why i look on MySky the router that is shown on my account isn't what I have at my home. Could this be why my WiFi isn't working as it should. I have an engineer calling g today between 12 -2 can you flask them to bring the correct router with them please.
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎09 Jun 2026 10:58 AM

Re: Broadband hub

Posted by a Superuser, not a Sky employee. Find out more

Sorry @Karenc316 but we are just customers here who help each other.

 

If you are having broadband issues then it will not be due to a wrong one being shown on your app.

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