Discussion topic: Broadband gone off

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This message was authored by Gemmel1

Hi my broadband has gone off even though mt bill haa been paid

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This message was authored by Highlinder

@Gemmel1 You are not talking to Sky, this is a customer to customer based forum for more help can you follow the link below.

Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

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