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Discussion topic: Broadband goes down same time every evening

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This message was authored by: Jeanie321

Broadband goes down same time every evening

Cannot watch films on TV keep getting buffering same time ever evening but it's ok morning and early evening so frustrating 

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This message was authored by: JimM1

Re: Broadband goes down same time every evening

@Jeanie321 Are you losing the BB completely or just speed dropping off! Wireless or Wi-Fi connected devices!

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This message was authored by: Jeanie321

Re: Broadband goes down same time every evening

I'm trying to watch a film  and it keeps buffering same time every night but WiFi is ok for FB etc  checked my broadband and it says speed is low and I probably need fibre but can't have that at the moment 

This message was authored by: JimM1

Re: Broadband goes down same time every evening

@Jeanie321 Only suggestion for you is do a speed check when everything is running good, that gives you a baseline for what it can do to what it is doing, reason i say is if you have a slight fault you have something to compare.

The service checker from sky, and then click on the Broadband, will expand and you can see how the history off the last 30day's looks when sky do there daily check against your system!

 

Speed is all dependant on how busy the home is and also how busy both Sky/OR networks are. 

 

www.fast.com may be the easiest to do, takes a couple off minutes, and do hit the update to see ALL the result's.

 

If you do post back, let us know what hub you have, and what your speed's from sky are ie 40/10 or 80/20 split on a fttc copper connection to a OR Master phone socket. Or a FF 150 which you do say is not available to you as yet!

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This message was authored by: Jeanie321

Re: Broadband goes down same time every evening

Ok will check this out thank you

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