Broadband faults

[Tash58]

I signed a new contract for TV, Broadband and Talk

1. My broadband  speed should be 995mbps but is on average around 9

2. I do not have a Talk connection or number

3. Probably due to Briadband failure my Sky TV  Q boxes constantly do not work

inwant to speak to an advise as soon as possible 

[ItWasAllMichele]

Hi there @Tash58 I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141