08 Jan 2025 01:19 PM
Hi all,
Here hoping someone else might also be experiencing this issue cause it's a bit strange and no one can figure it out.
every single day at 12:50 in the afternoon our internet drops off completely. Had the engineers out, they've checked all the lines, the boxes, the wires, you name it it's been checked, no one can find a fault. But the internet goes off at 12:50. The only thing that brings it back is switching it off at the plug for an entire hour then it's back to full function.
I work from home full time so it's becoming quite the issue and I've had to up my data plan on my phone to bridge the hour gap. Has anyone had anything similar and fixed, or on going? I'm just outside of Glasgow incase that makes any difference.
TIA
08 Jan 2025 01:24 PM
Posted by a Superuser, not a Sky employee. Find out more
When that happens at a very specific time, the suspicion is always another device (perhaps not even within your property) on a timer or a something with a user who has very precise habits.
08 Jan 2025 01:25 PM
Hi thanks for replying, what sort of other device or how is a timer set?
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion