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Discussion topic: Broadband dropping out

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This message was authored by: Abby51

Broadband dropping out

We have WiFi in the house but there appears to be a problem with broadband connectivity. We have reset the router a number of times and also checked connections and powered the connection back on again. The broadband keeps dipping out

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This message was authored by: caesarome

Re: Broadband dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Abby51 

The next time this happens have a look to see what the lights on your broadband hub are doing then try going through this:

 

https://www.sky.com/help/articles/hub-lights-explained-start

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