0

Discussion topic: Broadband dropping out

Reply
Avatar for Cassiets
Level 1 icon
What's this?
This message was authored by: Cassiets

Message posted on ‎19 Aug 2024 09:47 AM

Broadband dropping out

The WiFi on my mobile device keeps dropping off. I have tried resetting the router numerous times but it still

keeps dropping so I am using my data! 

Report post
Post 1 of 3
295 Views
0 Likes
Reply
Reply

All Replies

Avatar for Highlinder
Level 16 icon
What's this?
Superuser
This message was authored by: Highlinder

Message posted on ‎19 Aug 2024 12:56 PM

Re: Broadband dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Cassiets  Do the lights on the router change when the devices drop off Wi-Fi?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Report post
Post 2 of 3
257 Views
0 Likes
Reply
Avatar for adamw05k
Level 0 icon
What's this?
This message was authored by: adamw05k

Message posted on ‎19 Aug 2024 02:22 PM

Re: Broadband dropping out

I'm having this problem too.  Several times a day devices seem to disconnect from the Hub which then requires a reset. There doesn't seem to be any issue with the broadband connection to the house. 

Report post
Post 3 of 3
241 Views
0 Likes
Reply
Reply