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Discussion topic: Broadband dropping out

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This message was authored by CMS30 This message was authored by: CMS30

Broadband dropping out

Broadband dropping out intermittently for milliseconds. Knocking out my Smart Devices that are not recovering. 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Broadband dropping out

Posted by a Superuser, not a Sky employee. Find out more

@CMS30  Black or white router from Sky?

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CMS30
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This message was authored by CMS30 This message was authored by: CMS30

Re: Broadband dropping out

Hi it's the latest Black router with 2 white extenders. 

This message was authored by Chrisee This message was authored by: Chrisee

Re: Broadband dropping out

Posted by a Superuser, not a Sky employee. Find out more

@CMS30 are the white boosters operating as acdaisy chain by any chance? If so the fact your devices are connecting over 3 wifi jumps is quite likely to be the issue. Boosters have their place but they can cause as many issues as they solve. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
CMS30
Topic Author
This message was authored by CMS30 This message was authored by: CMS30

Re: Broadband dropping out

Hi two boosters connected by WPS to main box. The drop outs have been smart devices and Amazon device upstairs ( wofi  via white booster ) so what you said makes sense. However, same drop out experienced with smart devices in room and apple devices where hub is so not sure 🤷🏼‍♀️

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