Discussion topic: Broadband dropping off very often
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Message posted on 15 Jun 2026 08:09 AM
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Broadband dropping off very often
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Message posted on 15 Jun 2026 08:40 AM
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Re: Broadband dropping off very often
@DAVEKANE1966 wrote:
Broadband keeps going off
If it's definitely the broadband rather than a wifi issue have a look at the following to see if they can resolve your problem easily, you can also use the MySky app.
https://www.sky.com/servicechecker
https://www.sky.com/help/articles/broadband-diagnostic-start (do run all tests)
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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub
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