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Discussion topic: Broadband down

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This message was authored by ReeceM24 This message was authored by: ReeceM24

Broadband down

The Sky box has shut down without any prior warning and now we can't turn it on so have no internet or broadband at the property.
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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Broadband down

Posted by a Sky employee

Hi there @ReeceM24 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Broadband down

Posted by a Sky employee

We are still looking to help you @ReeceM24. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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