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Discussion topic: Broadband down?

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Day2
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This message was authored by Day2 This message was authored by: Day2

Broadband down?

‎07 Apr 2024 07:11 AM

My broadband/wifi are not working. I have two green and two yellow lights on router.
I have tried rebooting but problem still exists. 

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Auntiehayls
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This message was authored by Auntiehayls This message was authored by: Auntiehayls

Re: Broadband down?

‎07 Apr 2024 08:08 AM

I have the same mine amber ones are on internet and the voice I thought their something wrong with my hub I just got it yesterday 🙈🙈 the other two are green
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Chrisee
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Superuser
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Re: Broadband down?

‎07 Apr 2024 08:27 AM

Posted by a Superuser, not a Sky employee. Find out more

@Auntiehayls & @Day2 your hubs have lost connection tonthe exchange. Run the connection test in the My Sky app over a mobile connection thatvwill tell you if there is a known fault if it doesn't call Sky and report tge issue so they can get it fixed.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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