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Discussion topic: Broadband down

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Hana21
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This message was authored by Hana21 This message was authored by: Hana21

Broadband down

‎24 Mar 2024 08:22 AM

Our broadband went down at 7am this morning. I have checked all cables and reset the router but the Internet light is still red/orange

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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: Broadband down

‎24 Mar 2024 08:28 AM

Posted by a Superuser, not a Sky employee. Find out more

@Hana21 there are more reports of issues than normal this morning but if you run the connection test in the My Sky app over a mobile connection and it doesnt report a known fault call Sky but lines could be rather busy.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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