@Icewolf83 & @Den16 it is inevitable that as there are over 6 million Sky broadband customers some will have issues at any one time. Most issues fall into 2 groups the first is line issues which with copper phone lines shich can be decades old do fail. The second are issues within customer's home networks which can be caused by dodgy Sky hb's but more frequently can be down to wifi issues.
To determine what is the problem for each of you cgeck the LEDs on the hub when you lose connection, if the internet lightis amber there is an issue with your line. In thst case run the connection test in the My Sky app overca mobile connection as that will tell you if there is a known fault affecting your line if there isnt call Sky so they can getvan engineer to come out and check your line.
If the internet light is green the issue is likely to becwithin your home so if restarting the hub doesn't help post some more details woth your hub's stats see Find your Sky Broadband router statistics
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
