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Discussion topic: Broadband down for over 12 hours

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This message was authored by Lozzmeister This message was authored by: Lozzmeister

Broadband down for over 12 hours

My broadband is down and has been down for over 12 hours.

Checking on local media I can see no other complaints or comments.

Is anyone else experiencing this issue in the Cosham area?

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Broadband down for over 12 hours

Posted by a Superuser, not a Sky employee. Find out more

@Lozzmeister you are best advised to check here No connection or slow WiFi | Sky Help | Sky.com | Sky Help | Sky.com

using a mobile connection as that should tell you if Sky are aware of an issue in your area. If they aren't give them a call to report the issue to get it fixed.

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Planetman76 This message was authored by: Planetman76

Re: Broadband down for over 12 hours

Hi, yes mine has been down in cosham as well. Been 36 hours now! Sky will just send you to service checker that tells you there is a local outage bit doesn't give you any indication of when it will be fixed or any regular updates which is frustrating. I hope it gets sorted today as this is ridiculous. 

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